Privacy Policy

1. Legal & Regulatory Framework

This Privacy Policy is formulated in strict accordance with the applicable laws of the Republic of India, specifically:

• The Information Technology Act, 2000 (IT Act) and its amendments.
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules).
• The Digital Personal Data Protection Act, 2023 (DPDP Act).
• Applicable guidelines issued by the Reserve Bank of India (RBI) regarding online transactions and merchant payments.

2. Information We Collect

We collect personal information necessary to deliver educational legal materials, fulfill orders, generate tax invoices, and offer customer support. The types of data collected include:

3. Purpose and Legal Basis for Processing

Your personal data is used solely for legitimate business, transactional, and legal purposes:

• Digital Product Delivery: Enabling secure automated download links on the checkout page and dispatching instant confirmation receipts to your registered email.
• Payment Verification & Invoicing: Validating electronic payment confirmations received from our payment gateway partner (Razorpay) and generating legitimate transaction receipts.
• Customer Support & Dispute Resolution: Assisting you in case of file download difficulties, password resets, duplicate transaction reconciliation, or query resolution.
• Platform Security & Anti-Piracy: Preventing unauthorized distribution, unauthorized scrapers, credential theft, and piracy of copyrighted legal drafts and notes.
• Legal & Statutory Compliance: Maintaining accounting logs and audit trails as required under Indian commercial and taxation laws.

4. Payment Gateway & Financial Security (Razorpay)

5. Cookies & Tracking Technologies

We use essential session cookies and performance telemetry to maintain cart state, remember customer login sessions, and optimize website loading speeds. You may configure your browser settings to reject cookies; however, certain interactive functionalities (such as the cart checkout and instant account downloads) may be impacted.

6. Third-Party Disclosures

We do not sell, rent, trade, or monetize your personal information to any third party for marketing purposes. We share your information strictly with vetted service providers who assist us in operating our platform:

• Payment Processors: Razorpay (for safe transaction clearing and fraud prevention).
• Hosting & Cloud Infrastructure: Next.js / Vercel / Cloudflare (for secure site delivery and HTTPS 256-bit TLS encryption).
• Transactional Communications: Email & WhatsApp communication gateways (to send order invoices and download links).
• Legal Obligations: Law enforcement or judicial authorities if required under valid statutory subpoena or court order under the laws of India.

7. Data Retention & Security Measures

We retain transaction records and customer account logs for as long as necessary to fulfill order download obligations and comply with statutory accounting requirements. We implement industry-standard technical safeguards, including HTTPS SSL encryption, firewall protection, and restricted internal access protocols.

8. Your Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Request a summary of personal data held about you by our platform.
• Request correction or updating of inaccurate personal contact details.
• Request erasure of your account and personal data, subject to statutory retention mandates for financial accounting records.
• Withdraw consent previously provided for non-essential transactional communications.

To exercise any of these rights, submit a written request to our Grievance Officer at Shrilegalhub@gmail.com.

9. Grievance Redressal Officer (IT Act Compliance)

In compliance with the Information Technology Act, 2000 and the Rules made thereunder, the contact details of the Grievance Redressal Officer for SHRI LEGAL HUB are as follows:

10. Policy Revisions

We reserve the right to modify or amend this Privacy Policy at any time to reflect legislative updates or platform modifications. Any changes will be posted immediately on this page with an updated "Last Updated" revision timestamp. Continued usage of the Platform following such modifications constitutes your acceptance of the revised terms.